Monthly Archives: February 2010

0

Windows Defender – 0x800106ba – 0x80071b90

February 9, 2010   Error Messages

Error Message: Application failed to initialize: 0x800106ba. A probelm Caused Windows Defender Service to stop. To Start the service, restart your computer or search Help and Support on how to start a service manually.
Program: Windows Defender
OS: Windows XP
Other Info: Error dialog comes up on boot, Windows defender is in msconfig to boot on start, When starting the defender service manually the service failes with the error: Could not start the Windows Defender Service on the Local Computer. Error 0x80071b90: The system licence has expired. Your logon request is denied.

Solution: Uninstall Windows Defender, and then reinstall Windows Defender. To do this, follow these steps:

1. Click Start, click Run, type appwiz.cpl, and then click OK.
2. Click Windows Defender, and then click Remove.
3. Follow the prompts to uninstall Windows Defender.
4. To reinstall Windows Defender, visit the following Microsoft Web site:
http://www.microsoft.com/athome/security/spyware/software

[ad#post-big]

Read More
0

Another application has the switch identities …

February 8, 2010   Error Messages, Support

Error Message: Another application has the switch identities or identity login dialog showing. Choose one identity in that dialog before launching this application again.
Program: Microsoft Office 2007
OS: Windows XP
Other Info: Message Shows up when Outlook 2007 is automatically started when windows boots using MSconfig. The Error message shows up straight after outlook loads, once you click ok outlook functions as normal.

Solution: This problem started occurring after a windows update had installed windows desktop search. Desktop search was indexing all the files on the computer. Remove Windows Desktop and the problem goes away. As my client has no use for desktop search this was an acceptable solution.

It is not clear if this issue goes away once windows desktop search finishes its initial index. Maybe somebody could post if they have any success.

[ad#post-big]

Read More
0

Work Blocking webpages? At School Want Facebook?

February 5, 2010   Support

All information included in this article is likely to get you into hot water with your employer or school if caught, however we get asked this question often, and so here is the answer:

Are the any ways to get around blocked sites?

The answer to this question is simple, you need to be able to get past the rules your company have put in place using a proxy server. The ones listed below are some of the hundreds that are available.

If none of these are any use, ( if they are tell your IT Department we can do a better job than they can ;-) ) try google for a ‘free proxy server’
[ad#post-big]

Read More
0

HP C4EB8401 Printer error

February 5, 2010   Support

So i had a Hewlet Packard printer come in today with the following error on the screen

C4EB8401

So I ran the usual diagnostics:

Turn power off, then on again – Same Error number C4EB8401

Having spoken to a HP Support ‘Guru’ There are the steps we have taken to try and rectify the issue.

  • First we need to initialize the printer hardware with the help of below power cycle steps.
  • Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
  • Wait 30 seconds.
  • Plug in the power cable to All-in-One and also to wall outlet.
  • Now turn On the printer and check the functionality.

if the above does not rectify it ( and lets face it, it wont)

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold OK and HELP buttons while plugging in the power cord.
3. Now turn On the printer.

Maybe you are now sucessfull in fixing your problem …. i wasnt.

After much persuasion this guy from HP told me this error message was due to the print cartridge cradle packing up.

So the printer is basically knakered ….. I have tried to source a replacement cradle… the cheapest i can find is £40 .

Then i found that you can buy a new brand new printer (same model) for £30.00 from argos.

[ad#small]

Read More
0

HP Photosmart Printer B109 – Orange Live Box

February 3, 2010   Support

Some information i would like to share with the world:

If you have a HP Photosmart Wireless B109 / B109n-z and are trying to connect it with an Orange Live Box you may be experiencing the following error:

Mac address filtering may be enabled on your wireless router This can prevent your HP printer from connecting to your wireless network

After spending a while chasing the red hearing of mac filtering on the Live box i pressed the Number 1 button on the back of the live box, this enter the box into pairing mode for 10 minutes during this time you should retry the HP Connection steps and this time it will work without the MAC Error.

So in summary:

If you get the above message. Press the Number One Button on your Orange Live Box and retry the set up .

Hope it saves you all some time.

Official HP Drivers and infomation page Here

[ad#post]

Read More