Daily Archives: February 5, 2010

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Work Blocking webpages? At School Want Facebook?

February 5, 2010   Support

All information included in this article is likely to get you into hot water with your employer or school if caught, however we get asked this question often, and so here is the answer:

Are the any ways to get around blocked sites?

The answer to this question is simple, you need to be able to get past the rules your company have put in place using a proxy server. The ones listed below are some of the hundreds that are available.

If none of these are any use, ( if they are tell your IT Department we can do a better job than they can ;-) ) try google for a ‘free proxy server’
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HP C4EB8401 Printer error

February 5, 2010   Support

So i had a Hewlet Packard printer come in today with the following error on the screen

C4EB8401

So I ran the usual diagnostics:

Turn power off, then on again – Same Error number C4EB8401

Having spoken to a HP Support ‘Guru’ There are the steps we have taken to try and rectify the issue.

  • First we need to initialize the printer hardware with the help of below power cycle steps.
  • Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
  • Wait 30 seconds.
  • Plug in the power cable to All-in-One and also to wall outlet.
  • Now turn On the printer and check the functionality.

if the above does not rectify it ( and lets face it, it wont)

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold OK and HELP buttons while plugging in the power cord.
3. Now turn On the printer.

Maybe you are now sucessfull in fixing your problem …. i wasnt.

After much persuasion this guy from HP told me this error message was due to the print cartridge cradle packing up.

So the printer is basically knakered ….. I have tried to source a replacement cradle… the cheapest i can find is £40 .

Then i found that you can buy a new brand new printer (same model) for £30.00 from argos.

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